TjwalNet provides eSIMs for over 70 countries and regions at affordable rates around the world.

An eSIM is an embedded SIM card built into your device. It provides a faster and more convenient way to stay connected.

Download the TjwalNet App for free from the Apple App Store on iOS devices or the Google Play Store on Android devices.

As of September 2021, the following devices are eSIM compatible:

Apple
- iPhone 13
- iPhone 13 Pro
- iPhone 13 Pro Max
- iPhone 13 Mini
- iPhone 12
- iPhone 12 Mini
- iPhone 12 Pro
- iPhone 12 Pro Max
- iPhone 11
- iPhone 11 Pro
- iPhone 11 Pro Max
- iPhone XS
- iPhone XS Max
- iPhone XR
- iPhone SE (2020)
- iPad Air (3rd Generation)
- iPad Air (4th Generation)
- iPad Pro 11-inch (1st Generation)
- iPad Pro 11-inch (2nd Generation)
- iPad Pro 11-inch (3rd Generation)
- iPad Pro 12.9-inch (3rd Generation)
- iPad Pro 12.9-inch (4th Generation)
- iPad Pro 12.9-inch (5th Generation)
- iPad (7th Generation)
- iPad (8th Generation)
- iPad Mini (5th Generation)

Samsung
- Samsung Galaxy Fold
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S20
- Samsung Galaxy S20+
- Samsung Galaxy Z Flip
- Samsung Galaxy Z Flip3 5G
- Samsung Galaxy Note 20+
- Samsung Galaxy Note 20
- Samsung Galaxy Note 20 Ultra
- Samsung Galaxy Z Fold2

Google Pixel
- Google Pixel 3 and 3 XL
- Google Pixel 3a and 3a XL
- Google Pixel 4, 4a and 4 XL
- Google Pixel 5

HAMMER
- HAMMER Explorer PRO
- HAMMER Blade 3
- HAMMER Blade 5G
- myPhone NOW eSIM

Motorola
- Motorola Razr 2019
- Motorola Razr 5G

Huawei
- Huawei P40
- Huawei P40 Pro
- Huawei Mate 40 Pro

Others
- Nuu Mobile X5
- Gemini PDA 4G+Wi-Fi
- OPPO Find X3 Pro
- Sony Xperia 10 III Lite

Windows 10 - Acer
- ACER Swift 3
- ACER Swift 7

Windows 10 - Asus
- ASUS Mini Transformer T103HAF
- ASUS NovaGo TP370QL
- ASUS Vivobook Flip 14 TP401NA

Windows 10 - Dell
- Dell Latitude 9510
- Dell Latitude 7410
- Dell Latitude 7310
- Dell Latitude 9410
- Dell Latitude 7210 2-in-1

Windows 10 - HP
- HP Elitebook G5
- HP Probook G5
- HP Zbook G5
- HP Spectre Folio 13

Windows 10 - Lenovo
- Lenovo Yoga C630
- Lenovo Miix 630
- Lenovo Yoga 520
- Lenovo Yoga 720 convertible laptops

Windows 10 - Surface
- Surface Go 2
- Surface Pro X
- Surface Pro 5 LTE Advanced

Go to Settings > General > About.

Scroll down to find the Carrier Lock section. If it says No SIM restrictions, your device is unlocked.

Scroll down to find the Digital SIM section. If you see a Digital SIM IMEI, your device supports eSIM.

Follow these steps to check for an eSIM IMEI on your Android device.

Samsung devices:
1. Go to Settings.
2. If there is a search bar, search for IMEI and open IMEI information. Otherwise, go to About phone > Status.
3. Tap IMEI information.
4. If IMEI (eSIM) is available, your device supports eSIM.

Before activating your eSIM, make sure you are using an eSIM-compatible device, your device is network unlocked, and you have a good network or Wi-Fi connection.

Option 1: Scan the QR code
1. Go to Packages in the app to find your QR code.
2. Go to Settings on your device.
3. Go to Cellular / Mobile.
4. Tap Add Cellular / Mobile Plan.
5. Scan your eSIM QR code.

Option 2: Enter details manually
1. Go to Packages to find your manual installation details in the app.
2. Go to Settings on your device.
3. Go to Cellular / Mobile.
4. Tap Add Cellular / Mobile Plan.
5. Select Enter Details Manually.
6. Enter the SM-DP+ Address, Activation Code, and Confirmation Code if available.
7. Turn on your eSIM under Cellular / Mobile Plan.
8. Select your eSIM for Cellular / Mobile data.
9. Enable Data Roaming. To avoid roaming charges from your main carrier while overseas, turn off your primary line.

1. In Settings, go to Network & Internet.
2. Select Mobile Network.
3. Tap Add carrier.
4. Scan your QR code or enter the code manually.
5. When the device asks for confirmation, tap Start.
6. The device will install your profile automatically.
7. Tap Done.
8. Make sure Mobile Data and Data Roaming are enabled.

Option 1: Scan the QR code
1. Go to Settings > Connections.
2. Tap SIM card manager.
3. Select Add mobile plan.
4. Select Scan Carrier QR code.
5. Scan the QR code and enter the confirmation code if prompted.
6. Once the eSIM plan is detected, tap Add.
7. Tap OK to turn on the plan.
8. You can view the plan in SIM card manager.
9. Turn on eSIM under Mobile Network.
10. Enable Mobile Data.
11. Enable Data Roaming. To avoid roaming charges from your main carrier while overseas, turn off your primary line.

Option 2: Add details manually
1. Go to Settings > Connections.
2. Tap SIM card manager.
3. Select Add mobile plan.
4. Select Scan Carrier QR code.
5. Select Enter the code instead.
6. Go to Packages, choose the eSIM, and open Manual Installation to find the information.
7. Enter the SM-DP+ Address from the Packages page and tap Connect.
8. Turn on eSIM under Mobile Network.
9. Enable Mobile Data.
10. Enable Data Roaming.

We accept Visa, MasterCard, and American Express credit and debit cards, PayPal, and TjwalNet Credit.

The expiration date is determined by the validity period of the eSIM and the amount of data consumed. Depending on the package and country, validity may be 1 day, 7 days, 30 days, or another period.

Some countries require customers to complete a Know Your Customer (KYC) process before activating a new telecommunication service. eKYC is a paperless identity and address verification process completed online.

You can keep using the same eSIM when it still has top-up package options available, it remains installed on your device, and you are using it in the same supported country.

If you plan to reuse the same eSIM, do not delete it. Leave it installed and simply turn it off under Cellular Data Plans while it is not in use.

1. Log in to your TjwalNet account.
2. Go to Packages.
3. Choose the eSIM you want to top up.
4. Select the top-up amount.
5. The top-up will be ready for use once the previous bundle has been used.

If there is no Top Up button, or it does not work, the eSIM is either non-rechargeable or the network carrier has changed. In that case, please purchase a new eSIM.

If the top-up does not activate automatically, try restarting your phone, turning airplane mode on and off, or temporarily switching from LTE / 4G to 3G or WCDMA / GSM and then rebooting the device.

Once an eSIM has been deleted, it cannot be reinstalled.

To delete an eSIM:
1. Go to Settings on your device.
2. Go to Cellular / Mobile.
3. Tap your eSIM.
4. Select Remove Mobile Data Plan.
5. Depending on your device, you may see Remove eSIM or Delete Mobile Plan.

To temporarily disable an eSIM:
1. Go to Settings on your device.
2. Go to Cellular / Mobile.
3. Turn the line off. This disables the eSIM temporarily, but the validity period continues to run.

It is safe to remove an eSIM when its data package is no longer active, it is no longer useful to you, or you are replacing it with a new eSIM for the same country or region.

Keep in mind that every new eSIM from the store usually requires a fresh installation.

Most eSIMs cannot be reinstalled after they are removed from the device. If you delete your eSIM, you may get an error when trying to install it again. Please contact us for more information.

It depends on your device. Some devices allow only one SIM or eSIM to be connected at a time. Also note that your main carrier may charge roaming fees for calls while abroad.

Most TjwalNet eSIMs do not include a phone number or calling credit. You can check the Additional Information section on each package page to confirm what is included.

Yes, you can use your personal hotspot with your eSIM.

If your eSIM requires a manual APN, you may also need to set the hotspot APN manually.

On iOS
1. Go to Settings.
2. Go to Cellular / Mobile Data.
3. Select your eSIM under Cellular / Mobile Data Plans.
4. Go to Cellular / Mobile Data Network.
5. In the Personal Hotspot APN field, enter the APN exactly as shown in the installation details using lowercase and no spaces.
6. Leave username and password blank.

On Android
1. Set the APN before enabling Hotspot & tethering.
2. Go to Settings.
3. Go to Network & Internet.
4. Tap Hotspot & tethering.
5. Tap Wi-Fi hotspot and turn it on.

No. There can only be one active installation, and most eSIMs can be installed only once. If the eSIM is removed from the original device, it usually cannot be installed again on another device.

First, make sure Data Roaming is turned on.

On iOS
1. Go to Settings.
2. Go to Cellular / Mobile.
3. Make sure Roaming is ON.

On Android
1. Go to Settings.
2. Go to Mobile Network.
3. Tap your eSIM.
4. Make sure Roaming is ON.

Also check whether your eSIM installation page requires APN settings.

On iOS
- Go to Settings > Cellular / Mobile Data.
- Select your eSIM.
- Go to Cellular / Mobile Data Network.
- Enter the APN exactly as shown in the installation details.
- Leave the other fields blank.

On Android
- Go to Settings > Network & Internet > Mobile Networks > Access Point Names.
- Tap Add.
- Enter the APN exactly as shown in the installation details.
- Save and leave the other fields blank.

Some apps and websites may restrict access based on location or security settings. In those cases, your eSIM data may be working correctly even though the specific app or website is blocked.

PDP Authentication Failure is often related to APN settings.

If your eSIM installation page includes APN settings, enter the APN exactly as shown there.

If APN settings are shown
1. Go to Settings.
2. Go to Cellular / Mobile Data.
3. Select your eSIM.
4. Go to Cellular / Mobile Data Network.
5. Enter the APN exactly as shown in the installation details.
6. Leave the other fields blank.

If no APN settings are shown
1. Go to Settings.
2. Go to General.
3. Go to Reset.
4. Tap Reset Network Settings.
5. Restart your device.

Yes. If needed, reset iMessage after installing your eSIM by going to Settings > Messages and reconfiguring the service.

You can install the eSIM manually if the QR code does not scan.

On iOS
1. Go to Packages in the app or website to find the manual installation details.
2. Go to Settings > Cellular / Mobile.
3. Tap Add Cellular / Mobile Plan.
4. Select Enter Details Manually.
5. Enter the SM-DP+ Address, Activation Code, and Confirmation Code if available.
6. Turn on the eSIM.
7. Select it for mobile data.
8. Enable Data Roaming.
9. If required, set the APN shown in the installation details.

On Android
1. Go to Packages in the app or website to find the manual installation details.
2. Go to Settings > Network & Internet.
3. Tap the Add icon next to Mobile Network.
4. Tap Next when asked if you do not have a SIM card.
5. Tap Enter Code Manually.
6. Enter the information in this format: LPA:1$SMDP+ADDRESS$ACTIVATIONCODE.
7. Turn on the eSIM.
8. Enable Mobile Data.
9. Enable Data Roaming.
10. If required, set the APN shown in the installation details.

This usually happens when the eSIM has already been added before, or the QR code was only partially scanned due to a poor connection.

Please make sure you have a stable network or Wi-Fi connection and confirm that the eSIM has not already been installed.

If your network speed is slow, try turning off 4G / LTE for 3 minutes and then turning it back on, or restart your device.

If the issue continues, try setting your device to 3G only.

1. Open the TjwalNet App.
2. Log in to your TjwalNet account.
3. Select a package.
4. Proceed to checkout.
5. Tap Redeem Discount Code on the checkout page.
6. Enter the discount code and tap Redeem.
7. The discount will be applied.